Privacy
The current privacy policy statement ("Privacy Policy") outlines which personal data Retro Mon Amour collects, what we do with it as well as what are your rights.
Please read our privacy statement carefully to understand all of this and to learn about your rights and choices regarding your “Personal Data”.
Introduction
Retro Mon Amour is a Swiss-based sole proprietorship company registered at the following address 132, Rämslistrasse , 6315, Oberägeri, Switzerland. Our Website is hosted by Wix.com
By using any of our websites and services, you confirm you have read and understood this Privacy and Cookie Policy.
1. Key Terms Definition
1.1 In our Privacy Policy, when we refer to “users”, we mean our customers who use our services, including visitors to our website.
1.2 In our Privacy Policy, to refer to Retro Mon Amour, we will use “Retro Mon Amour¨, “we¨, “us”)
1.3 The term "Personal Data" used in our Privacy Policy applies to all personal information relating to an identified or identifiable person. This includes information such as title, name, gender, address, date of birth, e-mail address, telephone number, mobile number, IP address, payment details, and other information like the pages you visited, the purchases made directly from us via offer-invoicing process, your preferences regarding our products and your reactions to offers displayed on our online services.
1.4 You can access and browse through most areas of our website without having to provide personal details. However, the access to certain areas and functions (e.g. purchasing our Services, accessing the session scheduling area) will require registration of certain Personal Data. By entering your Personal Data in the fields requested, you enable Retro Mon Amour to provide you with the services you select. Please note Processing of Personal Data is required for receiving certain products or services.
2. Data Collection Processes Covered
This Privacy Policy applies to the processing of Personal Data we collect as follows:
2.1 When you visit our website that displays or links to this policy
2.2 When you visit our social media profiles
2.3 When we meet in person and Personal Data is collected
2.4 When we communicate with you via, including but not limited to, emails, phone calls, texts, messaging apps.
2.5 When you use our Products and/or Services
2.6 When you purchase any product or Service from us
2.7 When you register for and / or attend or take part in our events, or contests;
2.8 When you take part in surveys, research or other similar data collection that we might facilitate.
2.9 The Retro Mon Amour website, services and materials may contain links to other websites, applications, platforms and services owned or maintained by third parties. The information practices of these third parties are governed by their privacy statements and you should review to better understand their privacy practices.
3. Data Collection Sources
3.1.We obtain Personal Data via one of the above listed sources.
3.2 You provide the data directly to us via forms hosted on other third parties (e.g. Facebook, Instagram), or you provide the data directly to us.
3.3 We record and collect some of it automatically when you use our website and /or services (including with technologies like cookies)
3.4 We record and collect some of it when you contact us directly, for instance via email or in person.
4. Personal Data Usage
4.1 Retro Mon Amour will use and process your Personal Data upon your consent. We will use your data in order to (a) perform a contract that we agreed with you, (b) perform a legal obligation (e.g. to comply with applicable tax or other regulations), (c) for legitimate interests (see details below), (d) to protect your vital interests or those of others. Here below are more concrete examples and explanations.
4.1.1 Retro Mon Amour collects and uses your Personal Data to provide you information that you have requested from us, including information about us, our services, products, or events, based on your consent or for other legal grounds (e.g. a contract with us), provided you have not objected to being contacted for these purposes.
4.1.2 Retro Mon Amour also collects and uses your Personal Data to manage and fulfil orders made directly to us (e.g. to invoice our services or products or to make refunds we will process your bank details, as well as to send you an order confirmation or to deliver the products and services you purchased from us).
4.2.3 The anonymized and statistical data is collected to understand how our website is used, to adapt and tailor our website and our services to our users.
4.2.4 We also collect your Personal Data to prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our Website secure.
5. Personal Data Retention Policy
5.1 Retro Mon Amour will keep your Personal Data on record no longer than the reasonable time necessary for the purposes set out in this Privacy Policy and for satisfying any legal or regulatory requirements. For example and more specifically Personal Data related to your purchases, payments, the services we provided to you or the services you requested will be kept for 10 years from the last event, unless we are required by law to retain the data for a longer duration.
You have the right to ask for the deletion of your Personal Data at any time, to the extent compatible with legal obligation that may impose longer data retention periods on us. At the end of these data retention period your Personal Data will be permanently deleted or fully anonymised.
6. Your rights and choices
6.1 Where applicable law requires (and subject to any relevant exceptions under law), Users may have the right to access, update, change or delete their personal information. You can contact us at info@retromonamour.ch to request the required changes. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request.
6.2 Users can also decide at any point that they no longer wish to receive marketing communications from us by following the unsubscribe instructions in such communications. For technical reasons, it is likely to experience a delay in deleting your personal information from our systems when you ask us to delete it.
6.3 You may have the right to restrict or object to the processing of your personal information or to exercise a right to data portability under applicable law. You also may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law.
7. Cookies
7.1 We use cookies on our website. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages. We use cookies on the website for customisation, security and other functional cookies, performance and analytics cookies, third party cookies.
7.2 Most cookies are temporary, exist only while your browser is open and are deleted automatically once you close your browser. We also use permanent cookies which survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again. Depending on the type of permanent cookies, they remain on your computer or device for a certain period of time and are then automatically deactivated after the programmed period has expired. Cookies allow us to make a number of functions on our website available and by using cookies we can also analyse how visitors use our website, how they navigate. Also, we might use cookies for a more efficient way of running advertising. If you do not want us to use cookies in your case, you must consult your browser settings for information about your ability to delete saved cookies or object to the use of cookies. If you do not want to use cookies, this will not prevent you from accessing the website but please note, however, that if you decline cookies, you may not be able to see certain information and some functions on the website may be limited or unavailable.
7.3 Which cookies do we use?
(1) Strictly necessary cookies - these cookies do not store any personally identifiable information and are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. (2) Performance cookies which allow us to count and report visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.
(3) Functional cookies enable the website to provide enhanced functionality and personalisation.
(4) Third party cookies for advertising purposes.
7.4 Our website uses tools from third parties that allow us to collect data on how users use our website and create reports on the same. These also allow us to provide users with targeted, relevant information and advertising. Such tools include Google Analytics, AdWords, Facebook Ads Manager and Custom Audiences. These services use cookies, tags and tracking pixels for their various purposes.
7.5 Cookies from Google Analytics
7.6 Google Analytics is an website analysis tool that sends information on page visits and user actions to Google’s servers. It uses cookies and similar resources, e.g. tracking pixels, to recognise users and attribute various actions and visits across different devices and sessions using anonymous characteristics, such as identification numbers. No personal data is sent to Google; Google provides more information in its data protection documentation here https://policies.google.com/technologies/partner-sites
8. Personal data protection
8.1 Whilst no service is 100% secure, we make efforts to keep the personal data in our possession safe - to protect it against accidental or unlawful destruction or loss, to avoid unauthorised disclosure, access or alteration, to avoid misuse and any other unlawful form of processing.
9. Changes to the Privacy Policy
9.1 We reserve the right to update this Privacy & cookie Policy from time to time and at any time. When we make such changes, the effective date indicated at the top of this page will also be updated. It is your responsibility to check this page regularly and we encourage you to do so periodically.
9.2 Retro Mon Amour is a Sole Proprietorship company registered in Switzerland, at the address 132 Rämslistrasse 6315 Oberägeri
9.3 You can contact us at info@retromonamour.ch